+48 12 388-00-30

Warunki sprzedaży

Terms of use

Customer of our shop can be anyone who will establish and activate an account and properly fill the order form, or send a fax or phone will make an order for products sold by us.
offer is limited to the Polish territory.


Terms of purchases

To purchase must be sent placed in the "Cart" properly completed order form.
Within 24 hours of receipt of order by e-mail will confirm its acceptance. Please provide current phone numbers to verify your order!


Confidentiality and security of transactions

Data collected during registration are used primarily in mind. By registering, you must not fill in a form each time when making purchases.
Personal data contained in the forms are stored and processed in a manner consistent with the scope provided by the permit and the requirements of Polish law, in particular in accordance with the Law on Personal Data Protection of 29 August 1997 year (Journal of Laws No. 133, item 883. as amended).
each user who filled out the form to provide access to data relating to him the purpose of verification, modification, or deletion.
As the owner of the personal data base, will not provide, sell or lend personal information from users to other persons or institutions, unless it happens with the express consent or at the request of the user.


Payments

All prices are quoted in Polish zlotys. Prices include VAT.

If you buy the company when ordering please specify in comment order desire to obtain a VAT invoice or sending such information to: Adres poczty elektronicznej jest chroniony przed robotami spamującymi. W przeglądarce musi być włączona obsługa JavaScript, żeby go zobaczyć. .


Available methods of payment:


Cash on delivery

Pay on delivery of courier (shipping for delivery).
method available only in Polish.

Bank Transfer

After selecting the transfer payment to the customer is sent an e-mail with your order, account number and the necessary data and also a link to confirm your order.
Payments must be made to the account:
P.P.H.U. "Rader" Danuta Janicka
Street. Żeromskiego 1c
Słomniki 32-090
BS Słomniki
03 8614 0001 0000 0020 0745 0002


Shipping and Returns:


Method of delivery

Orders are delivered via courier UPS or Polish Post


Shipping costs

- Polish Post - payment by bank transfer - 15 PLN * (1-2 pieces. If you buy 3 pieces and more to the price of each piece must be added another 3 PLN per shipment)
- Polish Post for delivery 21 PLN * - (1-2 pieces. If you buy 3 pieces and more to the price of each piece must be added another 3 PLN per shipment)
- DHL, UPS - payment by bank transfer - 17 PLN (30 kg).
- UPS - cash on delivery - 22 PLN (up to 30 kg).

* Note! Prices for shipping depend on the price list set by the Polish Post

When changing to a different product or size of the cost of the purchaser.
shipping price is automatically counted and is visible during the ordering process.
UPS shipments are insured.


Date of execution and delivery of orders

All orders are processed and sent to 5 business days. Orders are delivered in Polish from 1 to 2 days UPS or 2-5 courier - Polish Post.

After sending the order in "History of orders" option appears "Monitoring" you can use to track the current location of the consignment (only UPS). If the shipment does not arrive within 2 days of shipping, just log in and check Monitoring or contact us.


Returns

Under the Act of March 2, 2000 "The protection of consumer rights and niektóych liability for damage caused by dangerous products "customer may return goods purchased in our store for any reason within 10 days from the date of delivery.
to withdraw from a distance contract the customer is obliged to send orders to the specifications and resultant fiscal receipt. Client shall also submit a written statement of withdraw statement (the file in *. Pdf) . Returned goods can not have traces of use, packaging or film can not be violated, the product is returned with the original labels and signs, packed in a safe manner.
shop guarantees the repayment of the amount equal to the price of the goods. The money will be refunded by bank transfer to the account specified by the customer or postal address indicated in the order. The costs of shipping the goods are not refundable.
In case of return in exchange for another product or size, please order in advance an email to shop (at) rader.pl and include fiscal receipt and fill out and include the feedback form to mail. Form (file in *.pdf).


Complaints

All products available in the store are brand new and are covered by manufacturer's warranty.
Seller includes customer complaints for non-compliance with the agreement of consumer goods at the time of its release under the terms of the Act of 27 July 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws No. 141, pos. 1176). Consumer goods purchased are movable by an individual for the purpose unrelated to economic activity.
Under complaint should be sent to:

P.P.H.U. Rader Danuta Janicka
ul. Żeromskiego 1c
32-090 Słomniki
woj. małopolskie


Costs of returning the goods advertised, store returns immediately upon receipt and consideration of complaints. Faulty merchandise will be replaced by another, prełnowartościowy, and if there is no longer possible (eg because of depletion of effort), shop the buyer will pay the equivalent price of the product or offer other goods available in the store to choose from.
Complaints relating to mechanical damage caused during transport will only be considered once the damage protocol in the presence of the courier.